摩根大通大规模推进AI培训，提升员工竞争力

JPMorgan Chase & Co., one of the largest financial services institutions in the United States, will require all new employees to undergo artificial intelligence (AI) training as part of its efforts to adapt to this transformative technology being likened to printing and steam engines by CEO Jamie Dimon. “All new hires this year will receive ‘prompt word engineering’ training to prepare for the future AI era,” said Mary Erdoes, head of JPMorgan Chase’s asset management department, during an investor conference on Monday. Erodes pointed out that AI is already playing a role in her department in saving time and increasing profits. For example, bankers can quickly access potential investment information during phone calls with customers, reducing the time-consuming process of searching for previous information. Additionally, AI can automate repetitive and mechanical tasks, allowing some analysts to save up to 4 hours per day on their workload.

JPMorgan Chase President Daniel Pinto predicted that the emerging technology would bring the company between $10 billion and $15 billion in benefits and would have a significant impact on the company’s 60,000 developers and 80,000 operational and call center staff, accounting for nearly half of the company’s workforce. Interestingly, Erades played a song as she walked to the stage, saying it was generated through inputting the demonstration into a large language model. This showcases how AI has been quietly infiltrating various levels of JPMorgan Chase.